Upgrade/Exchange Program
While we are confident in our pumps’ unmatched durability, reliability and performance, at some point maintenance will be required to keep them operating at optimal performance. That is why at Penn Valley Pump we offer an upgrade/exchange program. You can choose to get an exchange pump identical to the model you have or upgrade to one of the newer models that provide a lower operating speed and improved maintenance features.
Maintaining Pump Performance
Based on your needs, our professionally trained and certified experts can help you choose a new pump or recondition your existing pump to factory tolerances and performance. By allowing us to help you recondition your pump, we are able to help you save valuable time and money. We eliminate the need for you to work on the pump yourself or have it sent out to a place that doesn’t know the pump like we do. What is even more important, by reconditioning your pump with PVP directly, it will meet the same high standards as a brand-new Double Disc Pump™ from PVP, and it will be backed by our one-year factory warranty.
Our upgrade/exchange program offers:
- Expert reconditioning from the people who designed and built your double disc pump
- Fast turn-around for minimal downtime
- Genuine Double Disc Pump parts for optimum performance
- One-year standard factory warranty
- The latest design or specification updates for maximum service life
- Improved reliability, without the uncertainties and delays associated with self-repair
- Reduced labor hours and parts inventory
- Reduced long-term ownership costs
PVP offers four options for better performance
Option #1: Exchange for a reconditioned model
This option is the simplest way to exchange your pump. We’ll send you a factory reconditioned bareshaft pump or drive assembly and you send us your pump or drive assembly in exchange. You’ll save significant downtime while getting the high level of double disc pump performance you’ve come to expect.
Option #2: Get an upgrade
Take advantage of the most up-to-date design and engineering advances with the latest double disc pump model. We’ll send you a new pump in exchange for your old one.
Option #3: Reconditioning that’s fast, easy and thorough
Send us your entire bareshaft pump or drive assembly. We’ll disassemble it, inspect all its parts and provide a complete estimate for the repair (you pay for shipping and refurbishment). Once you approve the estimate, repairs generally take just three working days.
Option #4: Do It Yourself with genuine double disc parts
Want to perform your own repair or reconditioning? We can provide you with genuine double disc pump parts made to the highest quality standards. They are based on the same engineered components supplied with your original unit and will keep your pump running at optimal performance. Don’t take a chance and settle for anything less.
Program FAQs
How to ship your unit for maintenance
Simply give us a call and we will provide you with a return authorization number, as well as a completed bill of lading for an approved carrier to return the items to us. All freight charges will be added to the final invoice for one convenient payment.
Maintenance warranty
PVP offers a one-year warranty on material and workmanship on all exchanged refurbished units. This covers the reconditioned bareshaft pump or drive assembly only (excludes existing motors, gearmotors, VFD’s, etc.).