Swap-Your-Pump

We talk to many customers who are having pumping issues. Before they purchase a replacement pump, they really want assurances that our Double Disc Pump™ will work, and that it is just not “another” pump. Our 40 years of application experience plus these conversations with customers give us an extensive knowledge base of relevant applications for our pump. This led to us create our “Swap-Your-Pump” trial purchase program over 20 years ago.  

We are confident in the ability of our pumps to reduce your overall maintenance and labor costs that we want you to try it for free. You provide the application and we provide the unit. It’s that simple. The program is both risk-free and easy to start.  

A Trial Program for Your Specific Needs

The process is started by a Penn Valley Pump application engineer or manufacturer’s representative visiting the job site to gather the application information.  Your application is reviewed by a Penn Valley Pump application engineer to ensure we understand exactly what you need and assess your expectations. Next, we provide a quote for the pump and related accessories.  Once we receive an informal signed trial agreement from you, we release the pump to production.

After the pump is complete, it is then shipped to the installation location, where the owner or the owner’s representative handles the installation.  Once installed, a Penn Valley Pump manufacturer’s representative or service technician will visit the location to perform start-up, as well as operator training.  

Trial Period Details

The length of the trial is based upon the requirements of the application.  The typical length of the trial generally lasts anywhere from 30 to 90 days.  Once the pump has successfully performed to the owner’s satisfaction, either a purchase order is issued or the customer requests an invoice from PVP.  If the unit does not perform to the owner’s satisfaction, it will be returned to PVP with no money due from the customer.  

The title to equipment remains with PVP until the unit is purchased and paid for by the owner. 

With a successful trial rate of over 99% we are confident we can solve your pumping issues which will lead to a reduction in labor and maintenance costs as well as downtime.

We understand there’s no better case study or testimonial than trying a product in your own application. Contact us today to Swap-Your-Pump.